Safe, Vault Door and Modular Safe Room Shelter Customer Reviews and Comments

Real Comments and Reviews from Actual Vault Pro Customers

Image of Custom vault door in Meadow Green gloss finish with custom name and date on door. Shows door at factory and in customer residence. Made in America by Vault Pro USA

"You have one very satisfied customer!"

J.D.

Just thought I’d send you a quick email letting you know that my AE-760 safe was delivered in perfect condition and is even better looking in person than in the pictures. It is truly a work of art and an amazing safe. The fit of the shelving is as amazing as the external finish. Please let your people just how much I appreciate the precision work and attention to detail. Just awesome.

My 2,800 lb. safe needed to be delivered down a steep hill, over grass, dirt, etc. (no stairs or walkway) to my walk-in basement. The closer it came to the delivery date, the more I started to sweat, really didn't think there was a solution. I had called a bunch of local 'heavy equipment/safe moving' companies. Most took a pass, others seemed like they were just going to wing it. I laugh now, but I started having thoughts that it was going to be sitting in my driveway, lol.

At that point I called your company for help and got the contact number for Nick of Time Moving from someone at Vault Pro. Problem solved. Seriously. Their front office was professional, focused and clearly knew what they were doing. Assigned me to a scheduler/job manager. Squared the job away, gave me a clear understanding of what was going to happen, price, etc., and on the delivery date the team showed up.

I really didn’t know how big that AE-760 safe was until I saw it up close in person. It’s a monster. They took their time on site, formed a plan, worked the plan, adapted to situations that popped up and moved the safe into my basement without a scratch. They clearly knew what they were doing and worked as a well-organized team.

Really can't say enough positives about the whole experience, from first contact with all of you at Vault Pro to the final handshake with the folks at Nick of Time Moving. Seriously, great job everyone! Thanks a million!

C.A.

Delivery and installation of AE-760 safe made by Vault Pro USA

Today, my new safe got transported to the house, unboxed, and installed by a local safe retailer -- Roadrunner Lock & Safe.

I am amazed with the exceptional quality and attention to detail of my Vault Pro Safe. Everything is so much better than I expected. It is rock solid, heavy, built like a tank, and also very beautiful. I love the custom paint!

Even installer technicians were amazed with the quality and fitment of this safe. They even made little remarks among themselves - how well the safe was built and packaged, and how to their surprise it didn't get any nicks or scratches from transportation, and also surprised to see the thickness of fireboard layers on the floor.

Please Thank the entire Vault Pro Team for providing a Top Grade Customer Experience and an Exceptional Product!

Huge Thank You from a very happy customer!

V.G.

Hi, Terri.

You asked for a picture? Well, since you asked……

There is a big problem with my new safe. Well, my wife says it’s a “big” problem. She thinks it is bad for our marriage. I offered to bring a sleeping bag out to the garage for her, too, but apparently that was not the response she was looking for. When I hug my new safe, I swear I feel it hugging me back…….

This is all my way of saying thank you and telling you how happy I am with my new safe. I told the delivery guys that I am pretty old school and a bit of a dinosaur – good old fashioned customer service still means something to me, and it obviously does to you folks, too.

And BTW, the delivery guys were great. I didn’t get their names, but one was from Boswell and one was from VaultPro? They could not say ENOUGH nice things about the owner of Vault Pro. Apparently, he takes great care of his peeps. Gotta respect that. From shopping day until delivery day, you folks have been top notch. Jeannette, especially, was super.

And thank you, Terri, for your service, patience, and great attitude. My only regret is that I cannot buy more safes from you right now. But I will recommend you and Boswell across the land! I am a big fan of your product, your service, and your people. My Christmas wish is that you folks continue to prosper in the years to come. I love it when hard working people are rewarded for what they do.

Gotta go now – it’s been a full 15 minutes since I’ve hugged my new safe. Merry Christmas to you all!

Cheers,

Hal

Customer shared image of Vault Door installed on customer-built vault room. We appreciate seeing our products in real use.

Mr. JP in Redlands

Vault door by Vault Pro USA mounted on customer built vault room

After months of research l called Vault Pro and talked to Jeannette, who was so knowledgeable about all the safe options and letting me know what should and should not go in the size of the safe l was purchasing. When delivered the safe was wrapped and packaged so good there were no scratches on safe. I would recommend Vault Pro to anyone who is looking to buy a safe. The quality and price of their safes can not be beat by anyone.

David B

To everyone at Vault Pro,

Thank you so much for the safe, I couldn't be happier. It was a pleasure doing business with you guys. I would like to thank everyone at Vault Pro from Tony, to the welder, the painter, the guy who wrapped it up for shipping (the delivery driver who delivered it said he had never seen a safe so well protected), and last but not least, Jeannette who answered every question I had and couldn't have been more helpful. you guys definitely take pride in your work and it shows. There is no substitute for American Made! I know I am not one of your biggest customers, but Jennette treated me like I was. My dad always told me you will never be disappointed when you buy the best. I will sleep good at night knowing all my good shit is so well protected. Every time someone comes over I want to show them my new safe. I will do my best to get the word out up here about you guys and say if you need a safe get a Vault Pro they're second to none! Thanks again to all the guys and gals at Vault Pro.

M.R.

I wanted to express my thanks for the great service Jeannette and your team have afforded me this last year with a few incremental upgrades (locks and shelves). I really appreciate the quality of the service your team is providing, and Jeannette has been a great example of that.

If you look at the attached pic, you will see that I am protecting a large collection of expensive firearms (Noveske, Wilson Combat, Nighthawk, etc...) as well as a small collection of expensive watches (not pictured). I am very happy for having made the choice to go with VaultPro to protect my valuables. I get a good laugh when I see & examine the safes sold at the big box stores.

I will work on getting my s&^t together to purchase yet another as I do have some more ammo. documents, and valuables that deserve a better lock up.

Best wishes,

R. D.

AE-630 with safe-in-safe option and custom shelving layout.

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Just to let you know how very happy I am with the new safe I purchased from you. It was well worth the wait. It looks great and the fit and finish are excellent. I am very proud of it and have sent pictures to all my gun owning friends.

Thanks again for the excellent job.

R.M., AZ

I purchased a vault door from Vault Pro, Santa Fe Springs Ca. and had it shipped to my home in KY. Unfortunately the company I had to install the door did not install it correctly and the door was difficult to open and close. After the installers left with the door not installed properly I called Vault Pro for help. Within 1 minute they forwarded me to the president/owner of the company that helped me solve the problem with the installation. I called 5 different times over a 24 hour period and each time I was immediately forwarded to the president and he could not have been more helpful. I was actually amazed as you don't see that type of service of most businesses. **** (owner/president) walked me through a step by step process that solved my problem and my new vault door works exactly as it should. Anyone who wants to purchase a safe door or safe should talk with these guys before they buy.

Victor V.

Heaviest Gun Safe In Town

I just wanted to drop you a line and let you know that as far as my safe movers say this is one of the heaviest gun safes in town—lol. I thought I bought a bigger safe but the one I got is just right... everything is just as you promised. It is everything I ordered specially the special requests... if I ever buy another safe... you will be the first phone call!!!

M.W.

I couldn't be happier we came across Vault Pro. My son and I were both looking to purchase a safe at the same time. After an incident I had with another popular safe dealer, I was looking online and found Vault Pro. I drove to Tony's shop and was totally impressed with the HIGH Quality of his design and craftsmanship of his safes. He builds them to order,, but luckily the two we bought were on the show floor already and exactly what we were looking for. We got a Gold Eagle and American eagle. We were (and are) treated as valued customers every step of the way and despite a few hiccups, Tony and Jeanette handled us exactly the way you would hope, We had a lot of extra requests and issues on our side that were totally fulfilled and they went above and beyond in service! If you're in the market for a safe do yourself a favor and see Tony. Nothing out there compares to the quality and personable service!

I.P.

I unpacked my safe and it’s as high quality as I imagined it would be!

My whole experience with you, Jeannette, Dick, and your company has been great! Believe me when I say that whenever someone asks about the safe and where I bought it, I tell them that in my opinion from all of the research I did before I bought it, that a Vault Pro is the way to go.

Thank You,

I am glad that I researched safes prior to buying. I got the exact size that I requested. Further I got a costume color and pin stripping. What a beauty. Fair pricing and no BS! Vault Pro comes highly recommended. Thank you VP.

Robert H.

Top notch company. Great staff and friendly atmosphere. I personally cant say enough good things for this company. If your looking for custom safes made in USA (completely all US made) then look no further.

Karl R.

I wanted another gun safe, And after checking ones at turners outdoorsman to see if they have anything to compare since the last time I bought a safe was 5 years ago... Well I ended up going right back to vault pro and I bought my second vault pro gun safe. Much more solid and they will actually hold up to a burglar or fire much better. Now I have one in the garage and inside my home.

Myles. M

After months of obsessive research into manufacturers, safe construction, and fire liner technology, a friend and I tortured **** mercilessly about every last detail of his product. He discussed every question, option, and custom request tirelessly, and even invited us to his shop to see the details for ourselves. We had an extremely pleasant and informative time there, and firmed up our orders for two very similar AE-760 safes with enhanced fire linings, upgraded doors, inner steel lining and other customizations. Throughout the process, **** and his assistant Jeannette were wonderful to deal with, patient with our madness, and communicated promptly regarding every question and option. The safes were ready exactly on time as scheduled, and are truly magnificent. We did experience a couple of minor hiccups with the handle trim and dial on one safe and the mounting holes in the other. Also, the delivery company put a minor scratch on my safe. The safes were delivered on a Saturday afternoon. After a call first thing Monday morning re the issues, **** had a crew out to both of our houses within a couple of hours that same day! All issues were 100% resolved to our satisfaction. To sum things up, Vault Pro builds an unbeatable product at any price, and they provide an impeccable level of customer service throughout the entire process. I would unhesitatingly recommend them and their products.

John B.

Ordered a custom vault door and could not be more pleased. Very easy to work with and communication was quick, even though I was overseas at the time. Great, Veteran-Owned company.

Michael O. (U.S. Military)

Ordering a Vault door from Vault Pro USA was a rather unique experience. Throughout the entire process, I dealt with a team of confident, professional, exceptional people. Every question and request was thoroughly answered. Every deadline was met. Every email was replied. No detail was overlooked. Delivery took less than a week across country and the installation was easy even for my inexperienced crew. Before the vault door arrived, my expectations had grown to unrealistic extremes. Somehow the final product even exceeded those expectations. The quality and precision was something I didn't know existed in a door. I'm so grateful to ****, Jeannette, ****, Joni and the others that helped me through the process. I was a novice and I ended up with perfection

David S., Indiana

The BEST! I had looked into buying a vault for many months and just wasn't happy with the common options. Most companies sell you on shiny looks and fancy terms. Tony (the owner) met with me on a Saturday when they were closed so he could help me custom build my vault and show me how they build them. The entire staff is great! Jeannette was great about communication and answering questions. My vault was very custom and they did not disappoint. The have vaults for everyone! They are not the "cheapest" (head to Big 5 if you want a safe that does not protect) but their attention to detail and customer service is like no other! Vault PRO is the "Bugatti" of the safe and vault world! Keep in mind these vaults are hand built one at a time and you can feel and see it when you first lay eyes are your vault. Tony's word is gold!

Thanks
Ben H.

Sir,

I started speaking with you back in 2017 while working in Taiwan. I just wanted to let you know that I finally had the door installed (long story) and the wife and I love it. Great craftsmanship and quality. We now have guns, ammo, etc. secured and safe and also a safe room when the bad storms come thru Alabama. Everyone I dealt with in the process was helpful and quick to respond. You have a great company with great people and make a fine product. As a fellow veteran I also was very pleased with the discount you offered. I will recommend you to any and everyone who needs a safe or vault door. Thanks again for a smooth transaction and a great door!

Respectfully,

Mike and Karen O.

City skyline

Photo By: John Doe

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Birthday Sparks

Photo By: John Doe

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Fashion Magazine

Photo By: John Doe

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Congratulations to Mr. MK, winner of our SE630 Silver Eagle safe giveaway. He has already carved out a special niche in his home and added a custom molding around the safe. Thanks again to all of you who entered our drawing. It was a lot of fun and we will be doing it again soon.

Hi friends,

I am the lucky winner of the Vault Pro Gun Safe Raffle! First I want to say a huge to thank you to Tony and my other new friends at Vault Pro. I have been looking at these amazing safes for the past several years. I was shocked when I got the call from Tony saying I had won. First I must say that I am a huge proponent of gun safes and gun safety. I am a Pediatric Intensive Care Flight Nurse. I transport and treat critically ill and injured children via helicopter, airplane and ambulance. I have seen the tragedy that comes from carelessness and the failure to secure guns. Gun safes save lives. Thank you Vault Pro for making the best safes on the market!

I have been an avid shooter and gun owner since I was taught to shoot when I was a kid, and I will continue to be. Now that I have more room for more guns, it's time to go shopping!

Thank you again friends, you're the best!

Titan vault door Hinge System made in USA

Click image to enlarge.

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Benton Police Department Swat Team in front of their massive Titan Vault Door.

Mr. Darling,

Yes sir we have a GIANT door that is currently located in our newly built SWAT building and it is phenomenal. That door is a behemoth and we love it...“We love our door.” Again thank you all so much for your assistance and patience with us. If there is ever anything else we can do for you or your company please feel free to let me know. I know that is usually one of those things people just throw out there. I truly mean it. If you have a department or other company interested in your doors in our area please feel free to give them my contact information if they’d like to see the door first hand I don’t mind at all.

Respectfully,

E. Haworth

Captain

Patrol Division

Benton Police Department

Hello,

When I purchased the Vault Pro safe I knew I was getting the best safe made, what I did not know that I was getting even better customer service. At the time I made the purchase I had no idea of the logistics of getting the safe delivered and set up in our house. I purchased the largest you made because I read the number one complaint from people with a gun safe was that their safe was too small. I have learned over the years it is better to have too much than too little space.

Yesterday XPO sent the driver in a full sized semi with a lift gate that would not support the safe. Today I called the local XPO and spoke with Shawn who said they had sent two people in the smallest truck they had with the appropriate lift gate. What really impressed me was when Lionel from XPO called me. It was obvious that you had spoken to him and he was calling to let me know that the safe was being delivered.

I spoke with my wife, the two people they sent included a senior person who was very experienced. My wife was extremely impressed with how courteous and thoughtful they both were. They both worked very hard to put the safe in the garage. The senior guy said this was the largest and heaviest item he had ever delivered.

I found the email for Nick and sent him an email on what had happened and he had the manager call me. None of this would have been possible without your help, I did not know that Nick owned the company. I am writing this to let you know that I have observed and greatly appreciated all your help that you have given to make the delivery and set up of the safe possible. The additional challenges have served to make me appreciate this all the more.

The two people I have dealt with the most at Vault Pro, you and Dick, have been wonderful. If I have any questions about the lock I will let you know. We are both delighted with the safe and the service. It was my wife's idea to get the safe otherwise I would probably have never gotten one. Vault Pro is a wonderful company that not only builds the best safes, but has the best customer service by far.

Thanks again for all your wonderful assistance. We are very thankful for all your help.

Steve & Noreen

Tony and all the Vault Pro staff,

Purchased a Gold (Golden Eagle) series in 2016 and couldn’t be happier. The wait was well worth it. The fit and finish is great and it’s perfect for my needs. My neighbor who helped me get it off the skids and into its final resting place even commented on the workmanship; especially on the fit of the door.

To all the staff, thank you all for your patience and great customer service throughout the process. Service was great and worked with me over many phone calls and emails as I was deciding on the dimensions for the safe.

Tony and Joni were great; letting me know when it was on the way and making sure it arrived unscathed. I’d asked for the lever handle and it came installed but someone inadvertently included the hub for the spoke wheel. After calling and talking to Tony he told me to just keep it rather than sending it back. In fact, a week later a set of spokes arrived gratis from Tony. Thanks !! (In fact I am using it as my wife, who was hesitant about such a large safe liked the look better)

Love the flexibility of the interior, the lighting and the dehumidifier, which is a must here in the Pacific North West.

After doing a LOT of research I went with Vault Pro. Now that it’s here, I wouldn’t hesitate to recommend Vault Pro over their competitors “production line / off the shelf” offerings. I really do feel this is one of the best, if not the best safe on the market; especially the Gold series. It’s a tank.

Thanks Tony, Joni and all !

Southwest Washington

Dear Tony,

I would like to let you know how impressed I am with my vault door. I needed to have a vault door that would fit into a existing opening and was about to settle for a stock door from another manufacturer and modify the opening accordingly. I'm really glad I decided to continue my search and found Vault Pro online. After talking to you Tony, I felt I had found exactly what I was looking for.

I sent pictures and dimensions of the wall opening. When the vault door arrived, it was exactly the dimensions I had given and it fit the opening perfectly. The craftsmanship was beyond my expectations and the finish was superb. I would recommend a Vault Pro safe or door without reservation to anyone looking for the security you can only get from owning the best in the business.

Thank you for your excellent customer service and product!

Sincerely,

Omaha, NE

Dear Mr. Darling,

Customer safe installed in homeI wanted to take this time to extend my sincere gratitude for the outstanding service I was provided in my purchase of a custom Vault Pro safe. I am a very skeptical person when ordering on line, especially with large purchases, but my fears were diminished because of the excellent customer service team that worked with me. A special thanks goes to customer service, who assisted me on my numerous calls. They took the time to patiently and informatively answer all the questions I had regarding the products, price, delivery and care. I was notified throughout the duration of the building of my custom safe with photos and details showing me the whole process from start to finish. When my Vault Pro safe arrived, I was so pleased with the craftsmanship, quality, and all the details that make this safe by far, the best in the industry. I would absolutely recommend your product to others and I would not hesitate to order through your company again. Thank you again for standing beside an exceptional product and giving excellent customer care all the way.

Sincerely,

While shopping for a walk-in vault for my new home, I came across Vault Pro USA, and am I glad I did.

While we just completed the final planning phase and are entering the fabrication stage, I have to express my initial impressions.

Rarely have I come across a company that exudes such professionalism, knowledge and care to understand my needs, and, to ensure I receive exactly what I want, down to the smallest detail. And, add this to their, courteousness, patience & helpful manner, you can imagine how pleased I am.

The bottom line is, the great folks there not only met my highest expectations, they easily exceeded them. Thank you Tony, Dick, Stu, and the rest of the great crew there. I am completely confident my vault will be everything I expect it to be.

Thanks Vault Pro USA! You can be sure I’ll follow up with final comments and photos after the final installation.

It is with the utmost of confidence that I highly recommend Vault Pro USA for any safe, vault, shelter or any security needs.

Robert F

Safe and Sound!

Good Morning

Just thought I’d let you know that we got the safe and it was in perfect condition. No dings/bumps/ or scratches! ...The ranch is located 1 -1/2 miles off the black top on a caliche road, BUT!! All is well. I give the truck driver 5 stars for the effort.

It is beautiful and very solid! And I feel very comfortable leaving things there. I would like to say that Vault Pro did a SUPERB JOB! I am very very pleased and the color is awesome! So thank the guys for me. I have included a few pictures for you, thank you again! I hope you have a great day! a great week and may you build many more safes to come.

Sincerely

David H.

Texas

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Safe Delivered to client in Texas.

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Safe Delivered and in place by Vault Pro USA

Thank you for the safe, it is awesome! After receiving the safe I realized what I paid for is a real quality product. This work of craftsmanship is for those who are serious about securing what is important to them, in my opinion. After doing my homework, I knew what I was looking for was not available in the stores in my area, Cabela's, Scheel's, Sportsman's Warehouse and others. After searching on the internet and youtube I came across VaultPro USA. I was very impressed with what I saw and soon realized my search had come to an end. I ordered the safe at the end of January 2016 and it arrived on Wednesday June 1. It was well worth the wait.

I want to thank you all at VaultPro for the product and the courtesy you extended to me along the way.

Sincerely,

Hey Guys

I am writing this so you may use it for advertising if so desired. I have had your door for about 1 1/2 years in our new house. I would say I access it almost daily, sometimes several times a day. I just replaced the battery for the first time.

I could not be happier with this purchase and to anyone reading this, My experience with Vault Pro was nothing less than OUTSTANDING! I am VERY picky and this was a breeze from design, ordering, shipping, instillation, and use. I did a LOT of research and was very nervous as the door was about $3500 all said and done (I think) which was much better than the competition for the door I received. I had it custom built with both electronic and manual open and also a "peep hole".

My biggest thing is customer service and quality and Vault Pro delivered! I live in Nebraska and was nervous about ordering a door from California. Buy with confidence, it was a terrific experience and would give them 5 stars on everything!

Sincerely

Nebraska

Evaluation of Golden Eagle Model Number SE-630

There's a Saying: "You Get what You Pay- For" Go to any National Sporting Store and Look at their Safes, Even Tractor Supply they all sell Name Brand well Known Named Safes. Their Prices reflect the Workmanship and materials used in their construction.

Thin sheet metal over a fire proof material. Plastic Interior Gun Racks, Vinyl Pistol bags, Low Quality interiors and Doors with a Gap you can easily apply a crowbar into and pry open. Some Doors Rattle like tin Cans. I've invested a lot of money, into my guns, No way would these Safes, adequately protect my investment!

I guarantee you will not see and I repeat, you will not see this type of cheap quality built into a Vault Pro Safe. Outstanding Quality Workmanship and materials used.

The Burgundy Finish I requested is like an Automotive Finish, Bright and Shiny with twin Pin Stripping Matching Lock EMP S&G and Five Spoked Handle and Interior LED Lights that come on via a Sensor when Door is Open Up.

Overall Quality: Rated Five Stars*****

Vault Pro Safes Interior: Rated Five Stars*****

Vault Pro Safes Sales & Technical Folks: Rated Five Stars*****

Shipping California to Maine Packaging: Rated Five Stars *****

If you want a Quality Safe with Quality Workmanship; I highly recommend, if you are going to invest in a Safe to protect your investments I highly recommend a safe Custom Built by Vault Pro Safe. You will be another Satisfied Customer.

M. Paris Mid - Coast Maine 4/18/2016 Very Satisfied Customer

I received your thank you note and wanted to, in turn, thank YOU and everyone at VaultPro. My experience with you was a very positive one from start to finish. My door is installed in my new home, protecting a reinforced cement 10x10 room with insulated, fire resistant, steel panel ceiling. I've run electrical and internet into that room which will not only store my firearms and ammunition, but will double as a panic room as needed. The black trim on the black door, as you suggested, does indeed look very slick!

Thank you for making this small dream come true for my new home. Thus far, everything has exceeded expectations.

Steven

GET A FREE QUOTE TODAY - CALL OUR VAULT PROS: CLICK TO CALL OR 562-926-4999

thank you note for Vault Pro USA products and delivery

Mr. Darling,

I am writing this letter as a thankful note of appreciation for the outstanding service you provided during the recent purchase of our Vault Pro Safe. Your conscientious concern and personal intervention throughout the ordering, building, and delivery process was clearly above and beyond any established business standard.

You and your staff, who provided professional and knowledgeable assistance through the process. This was a refreshing experience especially in this time of short-cuts, excuses for marginal service and profit above all else mentality we often see in the business world today.

Please accept my sincere gratitude and appreciation for your extraordinary efforts to ensure the delivery of a perfect product despite setbacks, delivery issues and many other unforeseen problems.

I will highly recommend you and your products to my friends and family. You are a sterling example of how a business should be managed in a highly competitive and complex world-wide market.

Nick, at Nick of Time, and his crew should be commended for the courteous and professional delivery and set-up of our safe.

Dennis & Margaret Elliott

I purchased one of Vault Pro's safes and simply could not be more pleased. I did a substantial amount of research over many months. I called the Vault Pro office and spoke with customer service several times. They were always very patient in answering my many questions and actually knew the answers. They kept me informed about my safe's progress throughout. What is more, after my safe arrived I realized that I needed some modifications to the interior shelving to better fit some items that I was storing. I spoke with the owner, Tony, and he had a new shelf to me in no time at no charge. I then had a small issue that also required Tony's expertise. I left a message at the Vault Pro office and received a return call in less than 20 minutes. The issue was resolved that same day. The safe is beautifully made. The customer service is absolutely top notch. You will be doing yourself a favor by considering Vault Pro.

Charles P.

Manchester, NH

"These guys are the best out there. Really high quality safes, lots of attention to detail. If you were shopping for a safe for months like me and going crazy with research go talk to the owner Tony. You'll see really quick that there safes are top of the line. And they make them right in Santa Fe Springs, you can go in the factory and see exactly how everything goes together. Where else can you do that? For me that was the most important aspect because most safes how do you really know exactly how there building then once there built? I was extremely satisfied with my safe."

Curtis B.

Temecula, CA

"Great People!!!! Thanks Tony for all of your help before during and after our purchase!!! (Guess my husband can't get enough of you guys smile emoticon ) You guys Rock!!!! Highly recommend this company!!!!!!"

S.B.

Hannibal, MO

Vault door from Vault Pro USA being prepared for shipping

"Best Safe and Vault company ever! … Best customer service ever!! … Great product! Customized the door just like I wanted… Best value!"

"After a long search for a quality vault door I came across VAULT PRO. I called and spoke with Tony for several minutes. Tony answered all my questions and some that I had not thought of. He was as friendly as if I had known him all my life… I ordered the TITAN SERIES Vault Door and IT's A BEAST!! I knew that I wanted certain upgrades and Tony was able to explain everything and help me with those decisions. EVERYTHING that I wanted on/in my vault door (Vault Pro) made it happen!!!"

L. J.

I've researched a lot of safes before purchasing from vault pro. All the big names, Liberty, Fort Knox, Amsec, Browning, etc. Let me tell you that you are getting what you pay for here at Vault Pro. Quality American made safe which you can feel/see with excellent customer service to boot.

Alan L.

Clovis, CA

I recently purchased a Huntsman II. The sales department was excellent. I really felt like a friend vs a customer. Regular communication happened throughout the build process including pictures as promised. The safe was delivered on time and exactly as described. I sent off a diagram for my custom interior and it was done perfectly. Shipping was excellent. The safe was packed perfectly and good thing because other freight clearly knocked into it during transport but it came out with no dents due to the great packing job. I can't speak highly enough about this safe. It is rock solid. You can literally barely if at all get a credit card in any of the gaps around the door and even if you did with its dual step down design it isn't going anywhere. Again finish is amazing an everything is perfect. I honestly can't remember the last time someone delivered a defect free exactly as described product so this was a refreshing experience. The guy who built it clearly cares about quality and craftsmanship. I would highly highly recommend them to anyone as you get superb quality and features over some of the cheap Chinese in-store brands that charge the same price. American made for the win!

Brian

Charlotte, NC

I just received my Vault Pro Huntsman safe. I'm extremely (sic) pleased with the customer service I received and the quality of workmanship of Vault Pro. Like excellent firearms, you get what you pay for. My other safe is from one of the leading safe makers in America and it's about 20 years old. The Vault Pro is superior in all aspects. If you want a safe that gives you piece of mind this is it.

Ed N.

Susanville, CA

I live in Fort Worth, Texas and have been shopping for a large gun safe for 2 years and found Vault Pro on line. Tony guided me through the purchase of a 50x72 Titan gun safe to match the interior of our home. I am elated with my safe and the service and quality is outstanding. They also secured for me a "white glove" delivery to my home and their service was just like Vault Pro, outstanding! My safe is totally made in the United States by real professionals. If you call Tony about the BEST safe made, your worries are over. I have told all my hunting buddies in Texas about Vault Pro!

Gary C.

Fort Worth, TX

Vault Pro just completed my custom designed safe. They worked one on one with me to build exactly what I wanted. Excellent workmanship! Excellent sales staff! Totally satisfied!

Sam W.

Finchville, KY

If you want a gun safe or a safe to store your "collectables" please seriously consider VAULT PRO USA! We just received our safe and we are more than satisfied!

Glenn, C.

Washington, MO

I purchased a vault door from vaultpro usa and was very impressed with the product and service after the sale. The door is very heavy duty and yet swings effortlessly on the hinges. I had some difficulty at first with the bolt mechanism, however, Tony was very helpful in assisting me to get things straightened out. They are appropriately proud of their product and I would recommend them to anyone without reservation.

Bob S.

Green Bay, WI

VALUE! These people earned our business, the product sold us. The value of this safe to our family will still be there 100 years from now.

John, C.

Moses Lake, WA

The customer service with this place is worth waiting twice as long. They even threw in a free dehumidifier because of the wait which was awesome. I received the safe and the delivery company put it in my garage. Everyday is like Christmas when I go into the den where my safe is. I have never been more content with a large purchase that I have made.

Zach, A.

Corpus Christi, TX

Vault Pro USA definitely knows how to build safes, and the customer service is excellent. I purchased the Marksman safe and it is totally awesome!!!! The quality of this safe you won't be able to find anywhere else for the price. The finish is excellent! The easy adjustable shelves make is easy to change around the setup and make many different ways to place items the way you want them. These safes are very heavy and the customizing you can get is cool too. The pistol peg doors are totally worth getting it maximizes the number of guns and makes if very easy to get to them without bumping them into other objects in the safe. I definitely recommend this safe, I plan to get another one in the near future. Thanks Vault Pro USA

David, M.

Oneonta, AL

Vault Pro USA...You folks are the bomb! Safe was a monster and I would not hesitate to buy from you again, it took some time to get to Hawaii, but everything went fine.

Zane, M

Kapaa, HI

I couldn't ask for a better door for the price I looked all over the web for a door and by far they have the best prices out their. so if your looking for a vault door no need to search all over for one...you cant go wrong with Vault pro USA Inc.

Frank, B.

Twentynine Palms, CA

I became interested in purchasing a safe several months ago and after researching several sources, I discovered Vault Pro USA. The staff was very friendly, patient and helpful through the process. I appreciate that they only sell products 'Made in USA'! I requested special shipping instructions and a modification to the unit and Vault Pro complied without question and at no extra charge!

Thank you, Vault Pro from a satisfied customer.

James, S

Basehor, KS

I bought a safe from Vault Pro USA back in February. The safe is very solidly built, there is not enough space between the door and the frame to fit a fingernail in between much less a pry bar. The thickness of the steel in the body of the safe is substantial. The price of these safes is outstanding, if you go to any name brand safe manufacturer you will easily pay 3 times as much in price for the same quality safe. I am very pleased with the safe and the company.

Peter, B.

Wellsville, UT